We truly value your business and appreciate your understanding of our spa’s policies! Please note, we require a credit card on file to hold all appointments. If you would like to book an appointment within 24 hours please call us at (980) 938-8057 and we will try our best to accommodate.

Should you need to reschedule or cancel we ask that you do so at least 24 hours in advance. All cancellations must be made via a direct call to the spa at 980-938-8057. Cancellations made through email or DM cannot be guaranteed. Cancellations made within 24 hours of your appointment time will be charged 50% of the booked service price.

No shows or cancellations within 4 hours will be charged 100% of the booked service price. Should you need to switch your service to a different service provider with less than 24 hour notice, a $20 service change fee will be applied.

If you are running late on the day of your appointment, please call us and we will try our best to accommodate you. Out of respect for our other clients’ time, we cannot guarantee the full service if you are more than 5 minutes late. We will do what we can in the time allotted. If you are more than 15 minutes late, your appointment will be canceled and you will be charged.